Castle Medical Centre22 Bertie RoadKenilworth, CV8 1JPTel: 01926 857331
Text message service
We have started to use text messages to contact you about making appointments, if you wish to "opt out" of this service, please let us know.
We are currently making changes to the content of our website.
**Please note: we do not take medication requests over the telephone**
There are 4 different ways to order your repeat prescription:
1. Order your medication through our secure prescription service by clicking on this link https://patient.emisaccess.co.uk/Account/Login
2. Use your repeat slip and tick the items you require. Post in the box inside our front door, through our letter box or post them to us.
3. Fax us your repeat slip or written message to 01926 865894. Please make sure you give us your full name, date of birth, drug name, dosage and quantity.
4.Organise your nominated pharmacy to order your prescription from us
Repeat Prescription requests take 48hrs to process. Please try and collect after 2.00pm.
If you would like your prescription sent back to you, please enclose a stamped, self-addressed envelope.
The Electronic Prescription Service (EPS) is an NHS service. This allows you to nominate a Pharmacy to collect your medication from without having to come into the surgery. You can choose any Pharmacy convenient to you.
Please speak to your nominated pharmacist to activate your EPS.
If your repeat medication slip requests that you make an appointment for a medication review, please ensure that you make an appointment to see your regular doctor before your next prescription is due.
From 1 April 2019, the charges are:
If you have to pay for four or more prescription items in a three month period or more than 14 items in 12 months, you may find it cheaper to buy a Pre-Payment Certificate (PPC).
•Telephone advice for PPC 0300 330 1341•General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
If you are unsure if you qualify for exemption, please check with your GP or Pharmacist.
Antibiotics are often requested for unpleasant infections commonly caused by viruses e.g. sore throats, coughs, colds, chest infections and flu. They are also requested for other problems such as ear or urine infections. Although we appreciate these infections make you feel unwell, research has shown that they will often get better just as quickly by using simple measures such as regular pain relief and fluids rather than taking antibiotics.
Antibiotics do not work on viruses and more importantly using antibiotics for these conditions will increase your risk of allowing bacteria you may have heard of such as C diff and MRSA to cause problems. Killing off the normal ‘good bacteria’ with antibiotics will allow these bacteria to multiply and grow unchecked.
C diff is the major cause of antibiotic-associated diarrhoea and colitis, an infection of the intestines.
MRSA belongs to the family of bacteria which commonly causes infections such as boils, carbuncles, infected wounds, deep abscesses and bloodstream infection
This winter we suggest that you ask your community pharmacist for advice about simple but effective measures available over the counter. The practice will of course see you and prescribe antibiotics when necessary.
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