Run out of a regular repeat medication and need a supply quickly?
22nd July 2024 - 08.00 - We are working to restore normal services following the global IT outage on Friday 19th July. Our clinical system is fully operational again. We would appreciate your patience as we manage the demand today and thoughout the week. We are working through prescription requests as quickly as possible.
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Patient Feedback and Friends and Family Test Results
Monthly Insights
2023-24 Friends and Family data
| FFT Data | Total | Apr-23 | May-23 | Jun-23 | Jul-23 | Aug-23 | Sep-23 | Oct-23 | Nov-23 | Dec-23 | Jan-24 | Feb-24 | Mar-24 |
| Very Likely | 172 | 0 | 22 | 14 | 8 | 12 | 15 | 22 | 38 | 25 | 16 | ||
| Likely | 95 | 0 | 11 | 4 | 2 | 10 | 15 | 5 | 21 | 11 | 16 | ||
| Neither Good nor Poor | 13 | 0 | 0 | 2 | 0 | 0 | 3 | 1 | 2 | 2 | 3 | ||
| Unlikely | 9 | 0 | 0 | 2 | 1 | 3 | 0 | 1 | 2 | 0 | 0 | ||
| Very unlikely | 14 | 0 | 1 | 1 | 1 | 2 | 2 | 1 | 2 | 2 | 2 | ||
| Don't Know | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
| 303 | 0 | 34 | 23 | 12 | 27 | 35 | 30 | 65 | 40 | 37 | 0 | 0 |
2022-23 Friends and Family data
| FFT Data | Total | Apr-22 | May-22 | Jun-22 | Jul-22 | Aug-22 | Sep-22 | Oct-22 | Nov-22 | Dec-22 | Jan-23 | Feb-23 | Mar-23 |
| Very Likely | 174 | 2 | 1 | 1 | 1 | 13 | 0 | 6 | 38 | 31 | 36 | 30 | 15 |
| Likely | 71 | 1 | 0 | 0 | 0 | 3 | 0 | 0 | 21 | 17 | 3 | 12 | 14 |
| Neither Good nor Poor | 10 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 2 | 5 | 0 | 1 | 1 |
| Unlikely | 7 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 3 | 1 | 1 | 0 |
| Very unlikely | 10 | 0 | 0 | 0 | 0 | 1 | 0 | 2 | 2 | 3 | 2 | 0 | 0 |
| Don't Know | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 |
| 274 | 3 | 1 | 1 | 1 | 18 | 0 | 8 | 67 | 59 | 42 | 44 | 30 |