Contact the practice
Castle Medical Centre
22 Bertie Road
Kenilworth
Warwickshire
CV8 1JP
Telephone: 01926 857 331
Out of Hours: 111
Opening Times
| Monday | 8:00am to 6:30pm Extended access 6:30pm - 9pm for pre booked appointments only |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | 9:00am to 12:00pm For pre booked appointments only |
| Sunday | Closed |
If you need help when we are closed
For all non-urgent medical concerns/requests, we encourage patients to submit an Online Consultation and we will get back to you by the end of next working day.
Please call the practice and you will be advised who to contact further. Alternatively, you can contact NHS 111 for medical advice when the practice is closed.
Out-of-hours services are generally busy – if your query is of a non-urgent nature and you can wait until the surgery reopens, we advise you to use our Online Consultation service instead and get a response from the practice before the end of the next working day.
Physical accessibility
The practice is a two storey building with access to the first floor by lift. We have automatic opening front doors to the surgery which allows for easy access for wheelchair users.
The practice has a hearing loop installed to assist patients that may have hearing difficulties.
If you do have a disability and find any issues trying to access our services please let us know so that we can try and put in measures to assist.
How to make a complaint
We are aware that things can go wrong resulting in an unsatisfied experience. Please contact us to advise us about any concerns you may have or go to our feedback page.
