Patient Group

The Patient Participation Group (PPG) exists to engage patients with the Practice to improve its services for everyone. The PPG committee meets regularly – either virtually or in person – and includes representatives of the Practice. All registered patients over the age of 16 are welcome to attend meetings. If you would like to be updated about what is happening within the Practice, or let us know your views and any concerns, please give your details in our Contact Form below.

Role of the PPG

The aim is to make sure that the practice puts the patient and improving health at the heart of everything it does
It is important to us that our PG has an inclusive and diverse membership to ensure that the PG represents as many types of patient voices as possible
PG members can act as ambassadors within the community and this can help with recruitment of new members
We hope that by being as outward facing as possible, our PG can learn about innovations which are happening in the local community and bring these back to the practice
PG members can help to promote health initiatives being introduced within the practice
PGs can work alongside the practice and local health commissioners to ensure that the right services are available to the local population
PGs can give patients and practice staff the opportunity to meet and discuss topics of mutual interest
PGs can provide a means for patients to become more involved and make suggestions about the healthcare services they receive
PGs can explore issues from patient complaints and patient surveys, contribute to action plans and help monitor improvements.
PGs can contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change
PGs can support the practice in promoting health awareness and patient education.

Benefits for the Patient

Patients will have a better understanding and knowledge of the practice and its staff
Patients are kept up to date with what is happening in their practice
Practice staff will learn more about what patients think and feel and gain greater understanding of their needs
Patients will benefit from improved communications between patients and staff

Benefits for the Practice

GPs and their staff will be able to plan services jointly with patients and so make them more effective
They will be able to get help from patients in meeting their objectives
They will have a forum to voice their concerns, ideas and suggestions to patients
They will get closer to the community for whom they care