Prescriptions

Ordering Repeat Prescriptions

We are aware some pharmacies are no long providing a patient ordering service.

Order online using Patient Access or the NHS App | Access our Accurx service | Deliver your repeat prescription slip direct to the practice | Change your nominated pharmacy to another local pharmacy that offers an ordering service.

You can request a repeat prescription using the options below. The easiest way to request a repeat prescription is Online. Our Online Services can help you request repeat medication at your convenience with automated delivery of your prescription to your preferred pharmacy. It will show you all your repeat medicine and dosage and you can choose the ones you need.

You may also complete the Webform via the website to request a repeat prescription.

Please allow 2 working days for us to process your prescription. Please contact your pharmacy to find out their turnaround time.

Apps

FAQs

Do I need to register every time I request a prescription?

No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you

Why can I not see all my medications on the repeat prescription list?

The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.

My medication is out of stock. What should I do?

If the pharmacy have notified you your medication is out of stock ask them if it is their specific pharmacy or a national shortage.

If it is the specific pharmacy you can take the original prescription to a different pharmacy that has stock of the item.

If it is a national shortage of a medication ask the pharmacy to provide you with the name of an alternative. Then notify us of the alternative and we can arrange another prescription for you.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner, practice nurse or clinical pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. You may be asked to do a blood test before your review.

It is a good idea to ensure you are aware of your annual medication review date so you can book an appropriate appointment in advance to avoid unnecessary delays to further prescriptions. If you are not aware of when your medication review is due, please feel free to ask at reception.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication

Please read detailed information about prescription exemptions and fees on the NHS website and NHSBSA website.

Form Instructions

Repeat Prescriptions Request

  • Ensure that you have included your full name and address and a contact telephone number.
  • Be precise with medication
  • Detail exactly the strengths
  • Indicate if you intend to collect your prescriptions from the surgery (indicate which site) or a chemist.
  • Allow 2 working days for your prescription to be processed

 

Pharmacy services